FINESTROKE TAKES YOUR PRIVACY VERY SERIOUSLY. PLEASE READ THE FOLLOWING TO LEARN MORE ABOUT OUR ONLINE PRIVACY AND SECURITY POLICY.
When you place an order with us, you submit your name, billing address, shipping address, telephone numbers and email address. This information is safeguarded in our secure database and is used only for the limited purposes of processing your orders, administering our site, and notifying you of products and/or special offers that may be of interest to you (only if you select inclusion on our mailing list). We do NOT sell your private information to anyone!
Your information is kept on a Secure Server to protect it from outside parties. Security is provided through SSL, an industry standard that employs the latest 128-bit encryption technology to ensure that all transactions in your online store are secure. SSL is employed for all aspects of your online store that involve confidential information, such as customer address, email information.
- INFORMATION COLLECTED
We collect personal information when you register via our website, mobile site or mobile application (collectively, our “Sites and Apps”) and when you use any of our products or services. Personal information is any information about you that is personally identifiable, such as your name, address, email address or phone number, Facebook Connect sign-in information (if applicable), and any other information that is not otherwise publicly available.
In addition, if you send invitations to friends and family using our calligraphy and/or Stuff, Stamp, and Mail services, those addresses are personal information.
We or our third party service providers may also collect information relating to your devices, including your device model, operating system, browser type, unique device identifier, IP address, mobile phone number, mobile network carrier, location, and event information (such as application installations).
If you order products or pay for services, we will need your shipping address, billing name, contact number and address.
- COOKIES AND SIMILAR TECHNOLOGIES
Cookies, for example, are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. They make it possible for us to store the contents of your shopping cart until you are ready to check out, recognize your browser when you visit and provide you with information about products that interest you. By doing this, we can personalize your return visits and save you time during checkout. It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.
Third-party cookies: Information about your visit to this website, such as number of times you have viewed and/or clicked an ad (but not your name, address, or other personal information), is used for internal reporting and advertising optimization only.
Users may opt out of Google Analytics by visiting the Google Analytics Opt-out Page.
- USE OF INFORMATION
We use your information for the following general purposes: to fulfill your requests for products and services, administrative purposes, to improve our services, to customize the advertising and content you see, to contact you, and for internal business purposes. We use third party information you provide to us solely to provide services you specifically request.
When you add personal messages to your products, an order-processing representative may view your message.
We use anonymous information, such as that pertaining to web or mobile pages you have viewed, in order to analyze trends, track user’s movements, provide a better user experience and gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally.
- INFORMATION SHARING
We do not share the personal information we collect with anyone else. We may also combine personal information with publicly available information and information we receive from or cross-reference with our partners. This information may be used to enhance and personalize your shopping experience with us, to communicate with you about products and events that may be of interest to you and for other promotional purposes.
Every now and then, we will invite customers to take part in surveys, promotions, contests. The information we collect from these surveys, promotions, contests may be matched with individual customer accounts and used to improve your overall customer experience.
If you log in through Facebook Connect, information you provide to us may be shared with Facebook.
- ACCESS TO YOUR ACCOUNT INFORMATION AND PREFERENCES
You have the right and ability to edit your member account information on our Sites and Apps at any time. You can opt in or out of receiving future communications from us about special offers and new product information, you can unsubscribe by following instructions contained in the messages you receive, or you can change your marketing preferences by contacting us through the Contact Us page of any of our brands. We do reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
- CONFIDENTIALITY AND SECURITY
We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.
- THIRD PARTY SITES
- CLASS ACTION WAIVER
ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF ANY OF OUR SITES AND APPS SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.
- QUESTIONS AND SUGGESTIONS